Success in the training business is not about “sharing knowledge/wisdom”, it is all about driving the immediate results.
…. finally, I leaned back, and clapped my hands together trying not to wake up the kids.
My aha moment: I have to know my customers before I teach them how to succeed. Therefore, I would have to read up on the industry, talk to as many people as I could and spend some face time with the executive team before the training day.
I had created the foundation that would drive everything my new company Beyond Consulting did.
This week I traveled to Montreal to a customer plant location, and spent half a day collecting real life stories prior to the training.
Once again: an eye opener!
Content I was going to deliver originally would be pretty much USELESS.
Full Customization is a game changer!
What was your defining moment?